Beta release. We are still refining and welcome feedback.

DPU000012500

Assess Standing Water

Public Utilities

How we assembled this data →

CompletedClosed May 28, 2026
Requested
January 7, 2021
Subtype
Assess Stormwater
Location
4430 Menokin Road, 23225
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
4
Neighborhood
Stratford Hills

Description

I have had a problem with the city street gully/gutter overflowing and running across my yard (4430 Menokin Road) and leaving serious ruts. I wanted to correct my misspelling of Kristen Larson in the letter sent. My deepest apologies on the spelling. Thank you, Tami (Office Assistant) Corrected spelling in letter/file uploaded of Kristen Larson. There is standing water. My clicking mistake on the questions. You can see the water standing in the pictures. "Assess Water" has still not been completed and it was filed January 2021. It is within a couple of weeks of it being a year since we filed this issue. When do you think the city will be able to solve this issue? Please call 804-334-6880. Still has not been addressed. Almost a year now.

Details

Problem area
Ditch
Is there standing water?
No
Is the problem in the rear of the property?
No
Is the problem in the front of the property?
Yes
Is the problem on the side of the property?
Yes
Is there a erosion issue?
Yes
Is the problem in the creek or stream?
No
Is this related to vegetation?
Yes

History

  1. January 7, 2021
    The service request is submitted.
  2. January 7, 2021
    The service request status has been changed to Assigned to Department.
  3. January 29, 2021
    The Reporter logged a follow-up request from a constituent.
  4. March 9, 2021
    The Reporter logged a follow-up request from a constituent.
  5. March 26, 2021
    The Reporter logged a follow-up request from a constituent.
  6. April 16, 2021
    The Reporter logged a follow-up request from a constituent.
  7. April 27, 2021
    The Reporter logged a follow-up request from a constituent.
  8. June 21, 2021
    The Reporter logged a follow-up request from a constituent.

Comments

  • Staff · January 7, 2021
    Cityworks ID: 436073
  • Staff · January 11, 2021
    This location has been received and dispatched to supervisor for investigation. Please allow 15 days for investigation to be completed
  • System · January 29, 2021
    Checking on status of request
  • System · March 9, 2021
    Caller Tami (work number: 804-257-7144) phoned in on behalf of Mr. Buerlein to check on status of request, caller states that DPU has not provided any communication regarding inspection dates for the area or schedules for when cleaning may be completed
  • System · March 26, 2021
    Caller Tami (work number: 804-257-7144) phoned in on behalf of Mr. Buerlein to check on status of request, caller states that DPU has not provided any communication regarding inspection dates for the area or schedules for when cleaning may be completed
  • System · April 16, 2021
    Follow up:
  • System · April 27, 2021
    Customer called regarding this request.
  • System · June 21, 2021
    Please contact citizen ASAP.
  • System · January 29, 2025
    Email sent to obtain follow up information for citizen

Spotted a problem with this record?