DPU000010821

Clean Stormwater Drain

CompletedClosed September 17, 2020

Requested: September 16, 2020
Subtype: Basin Cleaning
Location: 3522 Enslow Ave, 23222; As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District: 6
Neighborhood: North Highland Park

Description

Clogged storm in front of neighbors home, 1-story house -ellow house; storm drain directly infront of 3524 Enslow Ave, as a result of clogged drained caller had to pump 3feet of water from basement and paid a private contractor $600 would like refund

Details

Is the inlet/basin clogged?: Yes
Is the street flooding?: No
Is there an odor coming from the basin?: Yes

History

September 16, 2020
The service request is submitted.
September 16, 2020
The service request status has been changed to Assigned to Department.
September 17, 2020
The service request status has been changed to Completed.

Comments

Staff · September 16, 2020
Cityworks ID: 428501
Staff · September 17, 2020
Service Request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
Staff · September 17, 2020
investigation into this request found the basin open and functioning. Customer may have had issues during a heavy rain event which may have caused the system to surcharge during that time. This request willbe closed

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