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DPU000010583

Repair Stormwater Drain

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CompletedClosed February 23, 2021
Requested
September 1, 2020
Subtype
Repair Basin
Location
823 E Main St, 23219
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
6
Neighborhood
Central Office

Description

it rains so hard that the water comes over the curb and floods customer basement.

Details

Is the concrete or brick missing?
Concrete missing
Is metal exposed?
Yes
Is the top or cover missing?
Not missing
Approximate size of the opening?
Less than 12 inches
Is the problem in the rear of the property?
No
Is the problem in the front of the property?
Yes
Is the problem on the side of the property?
Yes

History

  1. September 1, 2020
    The service request is submitted.
  2. September 1, 2020
    The service request status has been changed to Assigned to Department.
  3. September 3, 2020
    The Reporter logged a follow-up request from a constituent.
  4. September 3, 2020
    The Reporter logged a follow-up request from a constituent.
  5. September 14, 2020
    The Reporter logged a follow-up request from a constituent.
  6. February 23, 2021
    The service request status has been changed to Completed.

Comments

  • Staff · September 1, 2020
    Cityworks ID: 427308
  • Staff · September 3, 2020
    ervice request has been received and dispatched to supervisor for investigation. please allow 15 day for assessment to be complete. Supervisor will contact customer upon completion of investigation
  • System · September 3, 2020
    Checking on status of request
  • System · September 14, 2020
    status of the repair
  • Staff · October 14, 2020
    Citizen called in to DPW-Requesting updates as the clogged drain is causing flooding in the basement at the location
  • Staff · December 26, 2020
    M All inlets at this intersection are free of damage. Will change request description to "Storm Drain Problem".
  • Staff · February 23, 2021
    completed 2/23/2021....per DPU Stormwater contractors PipeVision were assigned to this location, crew cleaned location with high water and vacuum truck. Crew cleaned sub and basin with high pressure hose and high pressure vacuum. there were 2 inlets cleared of trash, leaves, sand and broken curb

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