DPU000010567
Clean Stormwater Drain
- Requested
- August 31, 2020
- Subtype
- Basin Cleaning
- Location
- 4316 Fauquier Ave, 23227
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 3
- Neighborhood
- Bellevue
Description
Storm water is backing up into our basement. This was very bad 2 weeks ago during the heavy rains. We had 6” of water back up into our basement. We are now seeing water coming in via our drain again. The storm water pipes in front of our house are backing up.
Details
- Is the inlet/basin clogged?
- No
- Is the street flooding?
- No
- Is there an odor coming from the basin?
- No
History
- August 31, 2020The service request is submitted.
- August 31, 2020The service request status has been changed to Assigned to Department.
- September 17, 2020The Reporter logged a follow-up request from a constituent.
- September 16, 2021The service request status has been changed to Completed.
Comments
- Staff · August 31, 2020Cityworks ID: 427194
- Staff · September 3, 2020ervice request has been received and dispatched to supervisor for investigation. please allow 15 day for assessment to be complete. Supervisor will contact customer upon completion of investigation
- System · September 17, 2020check status of request
- System · September 17, 2020Citizen called to check on the status of the request. Citizen had to call a plumber to snake the drain. Plumber was able to make it to COR sewer lateral without issue
- Staff · September 16, 2021DPU Personnel Storm Water L.Lockett Crew Supervisor assessed location the basins at this location are not affected the water backing up in the home. Also refer to DPU Waste Water Supervisor L.Melvin ifit sanitary issue. We concluded that this was surcharge to the home system which is either a Storm Water or Waste Water issue.