DPU000010412

Repair Existing Streetlight

CompletedClosed October 2, 2020

Requested: August 21, 2020
Subtype: Repair Streetlight
Location: 2613 E Broad St, 23223; As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District: 7
Neighborhood: Church Hill

Description

Street light is out

August 21, 2020
The service request is submitted.
August 21, 2020
The service request status has been changed to Assigned to Department.
August 21, 2020
The service request status has been changed to Assigned to Engineer.
August 22, 2020
The service request status has been changed to In Progress.
September 4, 2020
The Reporter logged a follow-up request from a constituent.
September 14, 2020
The Reporter logged a follow-up request from a constituent.
September 16, 2020
The Reporter logged a follow-up request from a constituent.
October 2, 2020
The service request status has been changed to Completed.

System · September 4, 2020
calling about the light 804-783-7872
System · September 14, 2020
called today wanted to know the process of it
System · September 14, 2020
making a complaint
System · September 16, 2020
Follow up call placed to the DPU Street Light Team 9/15/20- Our customer is concerned about the length of time involved with this repair - She noted normally is takes about 48 hours to repair the street light. 311 Quality Assurance Monitoring.
Staff · October 2, 2020
All work is complete, changed 500 watt on lamp #369. Work was done by KJ/DJ on 10/1/20.