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DPU000010335

Clean Stormwater Drain

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CompletedClosed July 31, 2021
Requested
August 19, 2020
Subtype
Basin Cleaning
Location
4201 Wythe Ave, 23221
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
1
Neighborhood
Malvern Gardens

Description

Water backs up and floods the width of our street, ponds more than half way into the intersection and side street. It also comes up over the drain rises up into our yard.

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. August 19, 2020
    The service request is submitted.
  2. August 19, 2020
    The service request status has been changed to Assigned to Department.
  3. February 4, 2021
    The Reporter logged a follow-up request from a constituent.
  4. July 31, 2021
    The service request status has been changed to Completed.

Comments

  • Staff · August 19, 2020
    Cityworks ID: 426057
  • Staff · August 25, 2020
    Service request has been received and dispatched to supervisor for investigation. please allow 15 day for assessment to be complete. Supervisor will contact customer upon completion of investigation
  • System · February 4, 2021
    Citizen would like to speak to someone about the time line for Cleaning.
  • Staff · June 9, 2021
    Assessed location on 6/7/2021 per Lockett/Sumpter with roots in basin. There are 2 basins needed to be cleaned with 4 basins total. DPU Stormwater Contractors PipeVision will be assigned to this location to complete.
  • Staff · July 31, 2021
    M Per Crew Chief, N. Sumpter stated that service request was completed, crew clean location with high water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.

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