DPU000010332
Clean Stormwater Drain
- Requested
- August 18, 2020
- Subtype
- Basin Cleaning
- Location
- 4301 Hanover Ave, 23221
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 1
- Neighborhood
- Colonial Place
Description
During rainstorms the storm drain at the corner of Hanover and Sauer Ave (in front of 4301hanover) clogs and water floods in the street, causing safety issues and standing water for days- eventually trickles down but the drain appears to be clogged.
Details
- Is the inlet/basin clogged?
- Yes
- Is the street flooding?
- Yes
- Is there an odor coming from the basin?
- Yes
History
- August 19, 2020The service request is submitted.
- August 19, 2020The service request status has been changed to Assigned to Department.
- November 13, 2020The Reporter logged a follow-up request from a constituent.
- June 15, 2021The Reporter logged a follow-up request from a constituent.
- July 6, 2021The Reporter logged a follow-up request from a constituent.
- July 30, 2021The service request status has been changed to Completed.
Comments
- Staff · August 19, 2020Cityworks ID: 426049
- Staff · August 25, 2020Service request has been received and dispatched to supervisor for investigation. please allow 15 day for assessment to be complete. Supervisor will contact customer upon completion of investigation
- System · November 13, 2020Checking on request, says no one has reached back out to him with info. issue has not been resolved...
- System · June 15, 2021Because of clog drain when it rains raw sewage is coming up in the streets along with all kinds of trash. Customer states this is a horrible smell. Needs attention.
- System · July 6, 2021Caller phoned back in to check on status of request, states drain clogging issue has caused sewage to back up out into the street during rainfall. Transferred caller to DPU Emergency Dispatch for further assistance
- Staff · July 6, 2021Basin needs cleaning at this location
- Staff · July 30, 2021Per Crew Chief, N. Sumpter stated that service request was completed, crew clean location with high water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.