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DPU000010255

Clean Stormwater Drain

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CompletedClosed June 5, 2025
Requested
August 17, 2020
Subtype
Basin Cleaning
Location
521 Labrook Dr, 23225
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
9
Neighborhood
Beaufont

Description

Citizen states that the storm drains in her neighborhood are clogged; due to the storm her front and back yard is flooded along with her crawl space and damaged air conditioning unit; requests to have unclogged

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. August 17, 2020
    The service request is submitted.
  2. August 17, 2020
    The service request status has been changed to Assigned to Department.
  3. August 21, 2020
    The Reporter logged a follow-up request from a constituent.
  4. January 14, 2021
    The Reporter logged a follow-up request from a constituent.
  5. June 5, 2025
    The service request status has been changed to Completed.

Comments

  • Staff · August 17, 2020
    Cityworks ID: 425799
  • System · August 21, 2020
    Called to check status of
  • Staff · August 25, 2020
    Service request has been received and dispatched to supervisor for investigation. please allow 15 day for assessment to be complete. Supervisor will contact customer upon completion of investigation
  • System · August 25, 2020
    house flooded on August 15. Someone was supposed to come and remedy and pump out the crawl space. She needs someone to come out asap
  • System · January 14, 2021
    Check status or request
  • System · January 14, 2021
    Citizen spoke with supervisor state if they had request number the would do his side of street gave citizen d city works id and request number
  • System · January 14, 2021
    citizen gave information to Dpu supervisor on site RIchard assisted citizen
  • Staff · August 18, 2021
    The crew went out to this location on 8/16/21 and removed debris blocking the fences in the rear on German school and the ditch that runs to the rear of 521 so more water could drain.
  • Staff · May 27, 2022
    Citizen states that the storm water drain is clogged; its located in front of her house; clogged with leaves and dirt; please clean
  • Staff · May 27, 2022
  • Staff · June 5, 2025
    Ditch was cut and pipes Jetted

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