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DPU000010238

Repair Stormwater Drain

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CompletedClosed March 22, 2021
Requested
August 16, 2020
Subtype
Repair Basin
Location
1427 W Laburnum Ave, 23227
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
3
Neighborhood
Laburnum Park

Description

There is a collapsed storm drain at the corner of Gloucester and West Laburnum. This was confirmed when the city hired a contractor to send a camera down the storm drain to confirm over 3 years ago. It floods our street and yard EVERY time it rains. The flooding erodes the asphalt and giant potholes repeatedly form, which the city is constantly repairing. We would like the storm drain issue fixed once and for all. It has been over 4 years now ...We have also contacted our city council member repeatedly over the last 2 years and this issue has never once been addressed. Can we get an update on this please? The corner continues to flood every time it rains and there have been a handful of near accidents as cars slide into the intersection when they slide on wet fallen leaves. Last update on Richmond 311 was August 25. Corner continues to flood. Can someone please give us a status update? Looks like there was some activity by the city in Augus, but we have not heard anything.

Details

Is the concrete or brick missing?
Concrete missing
Is metal exposed?
Yes
Is the top or cover missing?
Not missing
Approximate size of the opening?
Greater than 12 inches
Is the problem in the rear of the property?
No
Is the problem in the front of the property?
Yes
Is the problem on the side of the property?
Yes

History

  1. August 16, 2020
    The service request is submitted.
  2. August 16, 2020
    The service request status has been changed to Assigned to Department.
  3. March 22, 2021
    The service request status has been changed to Completed.

Comments

  • Staff · August 16, 2020
    Cityworks ID: 425719
  • Staff · August 25, 2020
    Service request has been received and dispatched to supervisor for investigation. please allow 15 day for assessment to be complete. Supervisor will contact customer upon completion of investigation
  • Staff · December 14, 2020
    M Location was access for repair by StormWater Field Manager D.Rivers location to if it can be scheduled pipe removed and replacement.
  • Staff · December 14, 2020
    M Service Request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor will contact requester uponcompletion of assessment.
  • Staff · December 14, 2020
    Problem Description: Standing water at storm inlet backed up for years - remains unaddressed ;Problem area Street; Is there standing water? Yes; Is the problem in the rear of the property? No; Is the problem in the front of the property? Yes; Is the problem on the side of the property? Yes; Is there a erosion issue? Yes; Is the problem in the creek or stream? No; Is this related tovegetation? No;
  • Staff · December 14, 2020
    Comments:
  • Staff · December 14, 2020
    The Location is marked for inlet cleaning. Citizen stated that location has major issue and the pipe is collapsed it is and issue every time it is an rain event, water fill the street from Laburnum to they rear driveway.
  • Staff · January 29, 2021
    This location should be repaired within twelve months.
  • Staff · March 22, 2021
    The issue at this location was a crushed 10' lateral, approx. 14 lin. ft. The pipe has been replaced and there are no further issues at this location.

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