DPU000010030

Clean Stormwater Drain

CompletedClosed September 20, 2020

Requested: August 6, 2020
Subtype: Basin Cleaning
Location: 2900 Q St, 23223; As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District: 7
Neighborhood: Church Hill North

Description

Citizen states that there are five storm drains that are all clogged; there is water flooding the street and has flooded his basement; when it rains they bubble; needs immediate attention; please unclog; it is at the intersection of 29th St and Q St

Details

Is the inlet/basin clogged?: Yes
Is the street flooding?: Yes
Is there an odor coming from the basin?: Yes

History

August 6, 2020
The service request is submitted.
August 6, 2020
The service request status has been changed to Assigned to Department.
September 9, 2020
The Reporter logged a follow-up request from a constituent.
September 20, 2020
The service request status has been changed to Completed.

Comments

Staff · August 6, 2020
Cityworks ID: 424796
Staff · August 10, 2020
Request has been received and dispatched to supervisor for investigation, Please allow 15 days for investigation. Supervisor will contact customer once investigation is complete
System · September 9, 2020
Customer called again regarding this request. This rain just clogged his basement.
System · September 15, 2020
Citizen sent in new pictures to update the request
System · September 18, 2020
Citizen called in on 09/17 & 09/18. The street/sidewalk flooding continues. The water is causing yard/basement flooding for him and neighbors.
Staff · September 20, 2020
Two inlets serviced and all inlets inspected. No further issues.

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