Clean Stormwater Drain

Description

Citizen states that the storm drain in front of her property is clogged; it is flooded and standing water comes into the yard; needs to be cleaned

Details

Is the inlet/basin clogged?

Yes

Is the street flooding?

Yes

Is there an odor coming from the basin?

No

History

1. August 4, 2020
   The service request is submitted.
2. August 4, 2020
   The service request status has been changed to Assigned to Department.
3. August 6, 2020
   The Reporter logged a follow-up request from a constituent.
4. August 21, 2020
   The Reporter logged a follow-up request from a constituent.
5. August 25, 2020
   The Reporter logged a follow-up request from a constituent.
6. August 26, 2020
   The Reporter logged a follow-up request from a constituent.
7. July 22, 2021
   The service request status has been changed to Completed.

Comments

• Staff · August 4, 2020
  Cityworks ID: 424592
• System · August 4, 2020
  Citizen requests to have someone give her a call when they come out so she can discuss the issues
• Staff · August 6, 2020
  equest has been received and dispatched to supervisor for investigation, Please allow 15 days for investigation. Supervisor will contact customer once investigation is complete
• System · August 21, 2020
  Caller is concerned and needs to discuss stormwater drain request. Caller is concern that now there's an order she wanted to know the status of this request now that it's close to waiting the fifteen days. States she shouldn't have to keep calling and she's tired of hearing how behind schedule the COR is this concern needs to be addressed.
• System · August 25, 2020
  stormwater drain follow-up. also wants to add drain has an odor coming from it now. wants to have someone block parking off with cones to prevent repeat issue of city vehicle not having a place to park upon arrival or block road off.
• System · August 26, 2020
  Caller is concerned about storm water drianed needing to be cleaned; A. RIccio, Eng stated he would be out to clean drain before 12 and caller is concerned that she has not heard from Engineer with an exact time to clean the drain.
• Staff · October 15, 2020
  M The tree’s roots have sealed the lid onto the frame. Please investigate as your schedule permits and alert this division as to the timeline of moving forward. Thankyou in advance. Angelo Riccio
• Staff · October 15, 2020
  M This CW Request has been reported to Urban Forestry for investigation.
• Staff · May 20, 2021
  supervisor forwarded to contractor PipeVision to complete request.
• Staff · July 22, 2021
  M Per Crew Chief, N. Sumpter stated that service request was completed, crew clean location with high water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.