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DPU000009753

Clean Stormwater Drain

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CompletedClosed March 15, 2021
Requested
July 15, 2020
Subtype
Basin Cleaning
Location
521 Catherine St, 23220
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
2
Neighborhood
Jackson Ward

Description

clogged stormdrain at corner of catherine and smith

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. July 15, 2020
    The service request is submitted.
  2. July 15, 2020
    The service request status has been changed to Assigned to Department.
  3. August 3, 2020
    The Reporter logged a follow-up request from a constituent.
  4. August 24, 2020
    The Reporter logged a follow-up request from a constituent.
  5. October 7, 2020
    The Reporter logged a follow-up request from a constituent.
  6. March 15, 2021
    The service request status has been changed to Completed.

Comments

  • Staff · July 15, 2020
    Cityworks ID: 423014
  • Staff · July 15, 2020
    See Ticket CW#415478 and RVA311 # CRMDPU000008581 Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment. Also request will be elevate as the location still has an ongoing issue.
  • Staff · July 15, 2020
    Last entry enter in error.
  • Staff · July 15, 2020
    Upon complete audit of City Works system as it relates to Stormwater this request is has been closed. The reason is the request is over a year old and no other requests, Also no citizen information was provided to follow up. See Ticket CW#400334 and RVA311 # CRMDPU000005941 Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment. Also request will be elevate as the location still has an ongoing issue.
  • System · August 3, 2020
    Says this has been going on for a while and she spoke with a supervisor called her and assured that someone would take care of the issue in the beginning of year. Also states that the ramp is not handicap accessible. home phone- 804-728-3617 Email- armstronggoldtree67@gmail.com
  • System · August 24, 2020
    check the status
  • System · October 7, 2020
    Follow up as nothing has been fixed..
  • Staff · March 15, 2021
    M completed 3/11/21...Per Lockett..DPU Stormwater contractors PipeVision were assigned to this location, crew cleaned location with high water and vacuum truck. Crew cleaned sub and basin with high pressure hose and high pressure vacuum. Cleared 1 inlet of gravel and trash

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