Assess Standing Water

Description

When it rains the water does not drain properly and the water stands for a week; ongoing problem; caller state he has dealing with this problem for years and different people keep telling him they will send someone out to access the problem.

Details

Problem area

Mosquito Problem

Is there standing water?

Yes

Is the problem in the rear of the property?

No

Is the problem in the front of the property?

Yes

Is the problem on the side of the property?

No

Is there a erosion issue?

No

Is the problem in the creek or stream?

No

Is this related to vegetation?

No

History

1. June 30, 2020
   The service request is submitted.
2. June 30, 2020
   The service request status has been changed to Assigned to Department.
3. July 15, 2020
   The Reporter logged a follow-up request from a constituent.
4. July 15, 2020
   The service request status has been changed to Completed.
5. August 10, 2020
   The Reporter logged a follow-up request from a constituent.
6. September 30, 2020
   The Reporter logged a follow-up request from a constituent.

Comments

• Staff · June 30, 2020
  Cityworks ID: 421903
• Staff · July 1, 2020
  ervice Request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
• System · July 15, 2020
  CITIZEN CHECKING ON THE STATUS OF REQUEST
• Staff · July 15, 2020
  Service Request was completed by C. Hockaday, and R.Brown. Crew clean location with vacuum truck. Crew clean location with high pressure hose and high pressure vacuum.
• System · August 10, 2020
  CITIZEN CALLING TO CHECK STATUS
• System · August 10, 2020
  email sent to supervisor
• Staff · August 10, 2020
  Ticket was closed because the corner inlets have been serviced- this complaint involves a negative grade in the gutter pan causing the stagnant water. Not a item for DPU
• System · September 30, 2020
  Citizen called for an update; very upset; sent email