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DPU000009197

Clean Stormwater Drain

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CompletedClosed August 24, 2020
Requested
May 18, 2020
Subtype
Basin Cleaning
Location
3100 Ferncliff Road, 23225
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
5
Neighborhood
Woodland Heights

Description

Storm water drain is entirely clogged. Several recent rainstorms have resulted in flooding of the street and standing water for hours after the rain stops. Basement door shows water damage from flooding. Over a month since submitted - still flooding. I am getting a new basement door this week - would hate to have water coming in the basement from a serious summer storm. The small ones we are having are causing standing water for hours - a series of back to back hard rains this summer will be a problem. Would appreciate an update as to what the cryptic descriptions of action taken to date mean. New Pic from last weeks rain storms - water is actually down from what it was during the storm. I am at the residence today - Friday June 26. The last rain put water into the basement. I am sending more pics - if I do not hear from you by Monday I will be contacting an attorney. This is now an emergency with the home with water coming in - I will get a sand bag to place in front of the door but that should not be necessary.

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. May 18, 2020
    The service request is submitted.
  2. May 18, 2020
    The service request status has been changed to Assigned to Department.
  3. August 24, 2020
    The service request status has been changed to Completed.

Comments

  • Staff · May 18, 2020
    Cityworks ID: 419090
  • Staff · May 18, 2020
    Please allow 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
  • Staff · May 18, 2020
    Please allow 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
  • Staff · August 24, 2020
    Inlets at intersection are clear and working correctly.

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