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DPU000008466

Repair Stormwater Drain

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CompletedClosed June 3, 2021
Requested
February 19, 2020
Subtype
Repair Basin
Location
2901 Garland Ave, 23222
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
3
Neighborhood
Northern Barton Heights

Description

Storm Drain repair, Storm drain has buildup from a previous road repair. There are also resident who blow their leaves and grass into the drain. leaves, weeds and other trash is also cluttering the drain.

Details

Is the concrete or brick missing?
Concrete missing
Is metal exposed?
No
Is the top or cover missing?
Not missing
Approximate size of the opening?
Less than 12 inches
Is the problem in the rear of the property?
No
Is the problem in the front of the property?
Yes
Is the problem on the side of the property?
No

History

  1. February 19, 2020
    The service request is submitted.
  2. February 19, 2020
    The service request status has been changed to Assigned to Department.
  3. March 25, 2020
    The Reporter logged a follow-up request from a constituent.
  4. December 16, 2020
    The Reporter logged a follow-up request from a constituent.
  5. January 20, 2021
    The Reporter logged a follow-up request from a constituent.
  6. January 20, 2021
    The Reporter logged a follow-up request from a constituent.
  7. April 12, 2021
    The Reporter logged a follow-up request from a constituent.
  8. June 3, 2021
    The service request status has been changed to Completed.

Comments

  • Staff · February 19, 2020
    Cityworks ID: 414935
  • Staff · February 20, 2020
    Service Request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
  • System · March 25, 2020
    Citizen states that nothing has be done and wants the issue resolved
  • System · December 16, 2020
    Caller phoned back in to check on status of request, no updates since assessment period & last follow-up from March 2020. Emailing supervisors for updates
  • Staff · December 28, 2020
    Gutter Pan repair needed. Scheduled for repairs.
  • Staff · January 16, 2021
    Service Request was completed by N.Sumpter, and W.Mayo, Crew clean location with vacuum truck. Crew clean location with high pressure hose and high pressure vacuum . this location had 6 of 6 that wereinspected for clean and service. 6 of 6 needs service and cleaning. Trash and Debris.
  • Staff · January 16, 2021
    Service Request was completed by N.Sumpter, and W.Mayo, Crew clean location with vacuum truck. Crew clean location with high pressure hose and high pressure vacuum . this location had 6 of 6 that wereinspected for clean and service. 6 of 6 needs service and cleaning. Trash and Debris.
  • System · January 20, 2021
    still waiting for this to be address, citizen states shes been waing too long for and would like to speak to supervisor citizen state that she will be calling the media if she doesnt gets a call from a supervisor
  • Staff · January 21, 2021
    M The repair window for this project is between 120 and 180 days.
  • System · April 12, 2021
    Follow up again. she stated she will contact Channel 12 and said she has been dealing with this for Years. City came and put a long board and its still sitting there. board is obstructing the water. She has been cleaning her own all the garbage, bottles so the water drains.
  • Staff · June 3, 2021
    the inlet at this location has been repaired with no further issues.

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