DPU000008171
Clean Stormwater Drain
This record has been open for 6 years. Its current status may differ from what is shown here — the city may have resolved it without updating the record, or a status change may not have reached our collector.
- Requested
- January 28, 2020
- Subtype
- Basin Cleaning
- Location
- 6634 Greenvale Dr, 23225
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 4
- Neighborhood
- Westlake Hills
Description
Citizen states the Powhite Creek located behind her house need to be cleaned out there is a lot of debris, tree branches etc
Details
- Is the inlet/basin clogged?
- Yes
- Is the street flooding?
- No
- Is there an odor coming from the basin?
- No
History
- January 28, 2020The service request is submitted.
- January 28, 2020The service request status has been changed to Assigned to Department.
- March 11, 2020The Reporter logged a follow-up request from a constituent.
Comments
- Staff · January 28, 2020Cityworks ID: 413254
- Staff · January 29, 2020Service Request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
- System · February 13, 2020Citizen has called she says more trees have fallen into the creek and causing additional blockage. She's concerned about flooding on her property with all the rain. Additional she's asking some one to contact her as soon as possible.
- System · March 11, 2020citizen calling to check status-escalated email sent to department
- System · March 11, 2020DPU - transferred to DPU
- Staff · May 18, 2020Investigation into this request found a large tree on the opposite side of the creek that has fallen and somewhat blocking the flow of water. Customer is concerned that the water will back up onto her property and cause issues with erosion of her property. Due to the location of the tree it will be a challenge to get equipment over to where the problem is. This location need to be further investigated to determine a workable solution to have the tree cut and removed