DPU000007954
Clean Stormwater Drain
- Requested
- January 13, 2020
- Subtype
- Basin Cleaning
- Location
- 5413 Burtwood Lane, 23224
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 9
- Neighborhood
- Piney Knolls
Description
Called stated when it rains it floods half of his yard
Details
- Is the inlet/basin clogged?
- Yes
- Is the street flooding?
- Yes
- Is there an odor coming from the basin?
- No
History
- January 13, 2020The service request is submitted.
- January 13, 2020The service request status has been changed to Assigned to Department.
- January 28, 2020The Reporter logged a follow-up request from a constituent.
- August 16, 2021The Reporter logged a follow-up request from a constituent.
- August 17, 2021The Reporter logged a follow-up request from a constituent.
- August 19, 2021The service request status has been changed to Completed.
Comments
- Staff · January 13, 2020Cityworks ID: 412070
- Staff · January 13, 2020Upon complete audit of City Works system as it relates to Stormwater this request is has been reassign to the correct supervisor. Therefore the request been received and dispatched to Field Supervisorfor assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
- System · January 28, 2020citizen calling to check status
- System · August 25, 2020Caller is upset and wants the status of his request states he needs his ditch cleaned out is upset that to date it hasn't been done. Rain last week the water flooded to his house. Ditches needed to be maintained and ditched out to meet the culvert pipe haven't been done in seven years.
- System · September 4, 2020Caller phoned back in to state that an inspector came by to analyze the ditch, but did not contact the caller to let him know whether any work had been scheduled. Caller states that metal on ditch drainage is damaged and is contributing to the flooding.
- Staff · September 15, 2020investigation into this request found ditch maintenance needed from corner of Brinkwood up to customers address and pipes jetted
- System · August 16, 2021following up
- System · August 17, 2021Called to follow up
- Staff · August 18, 2021M Email referral to W. Tolson to follow up with citizen.
- Staff · August 19, 2021M open in and out flow of pipe
- Staff · August 19, 2021M This has been Turned over to CIP.