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DPU000006550

Clean Stormwater Drain

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CompletedClosed September 24, 2021
Requested
September 4, 2019
Subtype
Basin Cleaning
Location
4410 New Kent Ave 23225
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
4
Neighborhood
Forest Hill

Description

Foul smell coming from the storm drain and it smell like sewer water

Details

Is the inlet/basin clogged?
No
Is the street flooding?
No
Is there an odor coming from the basin?
Yes

History

  1. September 4, 2019
    The service request is submitted.
  2. September 4, 2019
    The service request status has been changed to Assigned to Department.
  3. September 26, 2019
    The Reporter logged a follow-up request from a constituent.
  4. September 26, 2019
    The Reporter logged a follow-up request from a constituent.
  5. September 24, 2021
    The service request status has been changed to Completed.

Comments

  • Staff · September 4, 2019
    Cityworks ID: 403790
  • System · September 26, 2019
    Called about three weeks ago about a storm drain that has a foul sewer smell. Caller is concern and wanted to check the status of this request because the smell is still present. Caller states it's been this way for a long time and people in the area are complaining about the smell.
  • System · September 26, 2019
    Called to status of request. Stated someone came and cant complete the work
  • Staff · April 8, 2021
    Service Request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
  • Staff · August 19, 2021
    N.Sumpter , This location had 2 of 2 basins that were inspected for clean and service, 1 of 2 needs service and is marked. Trash and Debris.
  • Staff · September 24, 2021
    M N.Sumpter, W.Mayo and M. Goode stated that service request was completed, crew clean location with high pressuse water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.
  • Staff · September 24, 2021
    M N.Sumpter, W.Mayo and M. Goode stated that service request was completed, crew clean location with high pressuse water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.

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