Clean Stormwater Drain

Description

Citizen would like her storm drain checked, this catches water coming from both sides on the street; however, there is no outlet and this ends up making her yard soupy where the water is being re-directed

Details

Is the inlet/basin clogged?

No

Is the street flooding?

No

Is there an odor coming from the basin?

Yes

History

1. August 15, 2019
   The service request is submitted.
2. August 15, 2019
   The service request status has been changed to Assigned to Department.
3. October 6, 2021
   The service request status has been changed to Completed.

Comments

• Staff · August 15, 2019
  Cityworks ID: 402571
• Staff · September 10, 2019
  Refer to CW# 401964.
• System · September 26, 2019
  Citizen follow up - advised that assessment would be completed as soon as possible but couldn't commit to a timeframe. Please contact Ms. Cox at 349-6637 when coming out to assess as she would like to speak with someone to show all of her concerns.
• Staff · October 19, 2019
  Service Request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion ofassessment.
• System · February 6, 2020
  Email sent to Storm Water regarding escalated call from citizen indicating issues with water in back yard and requesting follow up with her as soon as possible.
• System · May 17, 2021
  Ms. cox called back in following up on prior calls for updates and action plan to resolve issues. Last email sent was April 20th, following up with another today to establish contact for citizen.
• Staff · October 6, 2021
  Per Crew Chief, N. Sumpter stated that service request was completed, crew clean location with high pressuse water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.