DPU000006301

Assess Standing Water

This record has been open for 6 years. Its current status may differ from what is shown here — the city may have resolved it without updating the record, or a status change may not have reached our collector.

Assigned

Requested: August 14, 2019
Subtype: Assess Stormwater
Location: 3020 Darnley Dr 23235; As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District: 4
Neighborhood: Oxford

Description

Portion of Rattlesnake Creeek that uns through backyard is severely eroding the banks and undermining my fence. Banks are falling into creekbed and causing blockages. Standing water and mosquitos erosion erosion by fence line trash, standing water, and erosion erosion and standing water area under fence that has been washed away The recent storms have substantially increased the level of erosion in the back yard. Our irrigation system has now been damaged as well our verizon fiber optic line. Water is swelling to higher than ever levels. I now have a sand deposit high on the grass next to the creek bank. This issue has taken over a year to gain any traction and our yard is becoming more and more hazardous for our children and pets with every storm. Please help! Photos from Storm 12/5/20. Massive erosion, damaged internet utility, damaged irrigation line.

Details

Problem area: Ditch
Is there standing water?: Yes
Is the problem in the rear of the property?: Yes
Is the problem in the front of the property?: No
Is the problem on the side of the property?: No
Is there a erosion issue?: Yes
Is the problem in the creek or stream?: Yes
Is this related to vegetation?: No

History

August 14, 2019
The service request is submitted.
August 14, 2019
The service request status has been changed to Assigned to Department.
August 17, 2023
The Reporter logged a follow-up request from a constituent.

Comments

Staff · August 14, 2019
Cityworks ID: 402511
Staff · August 28, 2019
Service request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor to contact requestor upon completion of assessment.
Staff · August 24, 2020
See Ticket CW#426168and RVA311 #5 CRMDPU000010371 Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment. Also request will be elevate as the location still has an ongoing issue.
Staff · August 24, 2020
See Ticket CW#426186 and RVA311 #5 CRMDPU000010371 Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment. Also request will be elevate as the location still has an ongoing issue.
Staff · October 11, 2020
M The ditch in the rear is eroding, this location needs further investigation.
System · August 17, 2023
Caller phoned back in to report ongoing issue with rear of property being eroded due to creek water, also reporting utility cables affected by water & overgrown vegetation at property borders
System · August 17, 2023
email sent to DPU for follow up

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