Assess Standing Water

Description

citizen states when it rains it eats away her yard and there is a big hole inside he side of the ditch

Details

Problem area

Ditch

Is there standing water?

Yes

Is the problem in the rear of the property?

No

Is the problem in the front of the property?

Yes

Is the problem on the side of the property?

No

Is there a erosion issue?

Yes

Is the problem in the creek or stream?

No

Is this related to vegetation?

No

History

1. July 18, 2019
   The service request is submitted.
2. July 18, 2019
   The service request status has been changed to Assigned to Department.
3. July 25, 2019
   The Reporter logged a follow-up request from a constituent.
4. October 20, 2020
   The Reporter logged a follow-up request from a constituent.
5. March 24, 2021
   The Reporter logged a follow-up request from a constituent.
6. May 14, 2021
   The Reporter logged a follow-up request from a constituent.
7. July 14, 2021
   The Reporter logged a follow-up request from a constituent.
8. July 31, 2021
   The service request status has been changed to Completed.

Comments

• Staff · July 18, 2019
  Cityworks ID: 400593
• System · July 25, 2019
  I advised the request is still open
• Staff · September 9, 2019
  ervice request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor to contact requestor upon completion of assessment.
• Staff · September 9, 2019
  ervice request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor to contact requestor upon completion of assessment.
• Staff · June 26, 2020
  The driveway culvert is on an angle and the water flow is eroding the edge of the back slope of the ditch. The back slope needs to be built back up and asphalt will be put in the ditch to stop eroding. The work will be done as soon as practicable. I spoke with Ms. Bell on 6/26/20
• System · October 20, 2020
  citizen called in to check status, email was sent to supervisor
• System · March 24, 2021
  Citizen is calling back regarding the ditch repair; it has been almost two years with no repair; sent email
• System · May 14, 2021
  Follow up. Citizen is calling back regarding the ditch repair; it has been almost two years with no repair; sent email last time the citizen heard from the field engineer was about 6 months as per the notes. sending email to the 311 supervisor on 5/14/2021
• System · July 14, 2021
  Contractors came out to put down asphalt on the front and bottom, of ditch asphalt was not put down in the back of ditch where water is draining from. Requesting to have superevior from the DPU to come and investigate to determine if the asphalt will is complete of if the contractor are coming out to finish project. The ditch is still open in the back of the caller's home.
• Staff · July 31, 2021
  The back slope was rebuilt and the ditch was prepped for asphalt and yard regraded. I spoke with the citizen on 7/31/21 and explained that the asphalt would not be going to the top of the ditch.