DPU000005941
Clean Stormwater Drain
- Requested
- July 15, 2019
- Subtype
- Basin Cleaning
- Location
- 521 Catherine St 23220
- As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
- Council District
- 2
- Neighborhood
- Jackson Ward
Description
Basin is clogged with dirt
Details
- Is the inlet/basin clogged?
- Yes
- Is the street flooding?
- Yes
- Is there an odor coming from the basin?
- No
History
- July 15, 2019The service request is submitted.
- July 15, 2019The service request status has been changed to Assigned to Department.
- July 24, 2019The Reporter logged a follow-up request from a constituent.
- August 22, 2019The Reporter logged a follow-up request from a constituent.
- February 21, 2020The Reporter logged a follow-up request from a constituent.
- March 6, 2020The Reporter logged a follow-up request from a constituent.
- August 24, 2020The Reporter logged a follow-up request from a constituent.
- March 15, 2021The service request status has been changed to Completed.
Comments
- Staff · July 15, 2019Cityworks ID: 400334
- System · July 24, 2019Caller wanted to check status.
- System · August 14, 2019called to check the status of request
- System · August 22, 2019Calling to follow up on request#DPW31320 and DPU5941
- Staff · August 23, 2019Service Request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for supervisor to complete assessment. Supervisor will contact requestor upon completion of assessment.
- System · February 21, 2020Citizen called back regarding storm drain; still clogged since July; sent email
- System · March 6, 2020citizen called to check status- she stated she spoke with a supervisor and no work was completed, provided number for her to contact someone in that department
- Staff · July 15, 2020Upon complete audit of City Works system as it relates to Stormwater this request is has been closed. The reason is the request is over a year old and no other requests, Also no citizen information was provided to follow up. See Ticket CW#400334 and RVA311 # CRMDPU000005941 Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment. Also request will be elevate as the location still has an ongoing issue.
- Staff · July 15, 2020See Ticket CW#423014 and RVA311 # CRMDPU000009753 Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment. Also request will be elevate as the location still has an ongoing issue.
- Staff · March 15, 2021M completed 3/11/2021...Per Lockett...DPU Stormwater contractors PipeVision were assigned to this location, crew cleaned location with high water and vacuum truck. Crew cleaned sub and basin with high pressure hose and high pressure vacuum. Cleared 1 Inlet of gravel and trash