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DPU000004744

Assess Standing Water

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CompletedClosed March 23, 2026
Requested
April 15, 2019
Subtype
Assess Stormwater
Location
9916 Channing Lane 23235
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
4
Neighborhood
Huguenot

Description

Caller states the culvert under his driveway is clogged due to flood and rain

Details

Problem area
Ditch
Is there standing water?
Yes
Is the problem in the rear of the property?
No
Is the problem in the front of the property?
Yes
Is the problem on the side of the property?
No
Is there a erosion issue?
No
Is the problem in the creek or stream?
No
Is this related to vegetation?
No

History

  1. April 15, 2019
    The service request is submitted.
  2. April 15, 2019
    The service request status has been changed to Assigned to Department.
  3. April 17, 2019
    The Reporter logged a follow-up request from a constituent.
  4. April 30, 2019
    The Reporter logged a follow-up request from a constituent.
  5. May 2, 2019
    The Reporter logged a follow-up request from a constituent.
  6. May 6, 2019
    The Reporter logged a follow-up request from a constituent.
  7. May 8, 2019
    The Reporter logged a follow-up request from a constituent.
  8. May 9, 2019
    The Reporter logged a follow-up request from a constituent.
  9. March 23, 2026
    The service request status has been changed to Completed.

Comments

  • Staff · April 15, 2019
    Cityworks ID: 393442
  • System · April 17, 2019
    citizen is worried that no one has come to assist with his request and that the storm we're supposed to get on Friday would only make this situation worse.
  • Staff · April 17, 2019
    Service Request has been received and dispatched to supervisor for assessment. Please allow 15 days for Supervisor to assess. Supervisor will contact requester upon completion of assessment.
  • System · May 6, 2019
    Called to request someone to come out to assess his yard and worst.
  • System · May 9, 2019
    Caller states he was advised he would receive a call by May 8th, 2019 but he did not receive a call - forwarded the information to supervisor to direct the request for a call back to the appropriate department.
  • Staff · January 14, 2020
    investigation into this request found ditches need maintenance from address down to Wighton Dr and pipes jetted to improve water flow to this area. This request will be given to field supervisor for work scheduling
  • Staff · April 29, 2020
    After audit CityWorks for Requests to purge the system of duplicates or outdated request, four requests on Channing Lane are a part of engineering project for the City Of Richmond. Requester will be contact before the project will be started. The request orders link to this project are CW# 370465,371812,351563, and 385302.
  • Staff · March 23, 2026
    Ditch was cut and pipes jetted

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