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DPU000003870

Clean Stormwater Drain

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CompletedClosed July 17, 2019
Requested
February 13, 2019
Subtype
Basin Cleaning
Location
3431 Keighly Road 23234
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
8
Neighborhood
Davee Gardens

Description

Standing water in back yard after heavy rains. This problem is in my back yard. City installed a French drain around a June 2015. Since that time water has continued to back up to the house which is causing foundation problems. Numerous complaints to the drainage department have not been successful.

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. February 13, 2019
    The service request is submitted.
  2. February 13, 2019
    The service request status has been changed to Assigned to Department.
  3. July 17, 2019
    The service request status has been changed to Completed.

Comments

  • Staff · February 13, 2019
    Cityworks ID: 388166
  • Staff · July 17, 2019
    A site visit was conducted on Thursday, June 13, 2019. Ms. Wilson was contacted and informed on immediate action to help restore effective drainage during and after rain events. Below is a brief synopsis and attached above are photos from the field. Found: Water pooling in rear of yard after recent rain event on Tuesday, June 12, 2019. I have verified that a CIP (Capital Improvement Project) was constructed in CY 2014 – 2015 by DPU. Need to obtainas-built/plan to determine aggregate/soil median use to construct. The French drain may have become clogged over time. Positive drainage was present (see photo) drop inlet HDPE pipe connected to French Drain has flow. Howbeit flow is slow as indicated by citizen comments.(It takes 2-3 days for the water to disappear after a rain). Action Plan: CCTV inspect the pipe to determine if there is any blockage. Scheduled for Monday, June 17, 219. Flush existing pipe after obtaining as-built & completing CCTV. Ms. Wilson will receive updates. There is a possibility the French Drain subsurface aggregate/fabric/soil will need to be redone. CCTV inspected revealed no blockages in french drain culvert. Inspection occurred at 3431 Keighly and 3429 Keighly were french drain is installed. Information has been forwarded to CIP division who contractor installed the French drain with video of inspection on DVD. At this time no relief can be givenfrom DPU Storm Water Maintenance personnel. Citizen advised that her request is being forwarded by email to CIP personnel. Subsurface soil may be the reason for slow drainage. Request closed to maintenance personnel.

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