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DPU000003675

Clean Stormwater Drain

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CompletedClosed March 7, 2022
Requested
January 30, 2019
Subtype
Basin Cleaning
Location
612 Hancock St 23220
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
2
Neighborhood
Carver

Description

The sewer in the area needs to be cleaned out it causes flooding when it rains

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. January 30, 2019
    The service request is submitted.
  2. January 30, 2019
    The service request status has been changed to Assigned to Department.
  3. March 7, 2019
    The Reporter logged a follow-up request from a constituent.
  4. March 21, 2019
    The Reporter logged a follow-up request from a constituent.
  5. March 28, 2019
    The Reporter logged a follow-up request from a constituent.
  6. March 7, 2022
    The service request status has been changed to Completed.

Comments

  • Staff · January 30, 2019
    Cityworks ID: 387204
  • System · March 21, 2019
    checking the status of getting sewer cleaned; water is puddling at his address.
  • System · March 28, 2019
    Customer called again regarding this request.
  • Staff · August 3, 2020
    icket to be closed due to duplicate. See Ticket CW# 387204 RVA311 # CRMDPU000003675. Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment. Also request has elevate to a high priority as the location still has an ongoing issue
  • Staff · August 3, 2020
    ee Ticket CW#424269 and RVA311 # CRMDPU000009916 Request will be relay to Field Supervisor for assessment please allow time 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment. Also request will be elevate as the location still has an ongoing issue.
  • Staff · April 7, 2021
    Service Request has been received and dispatched to Field Supervisor for assessment. Please allow 15 days for Supervisor to complete assessment. Supervisor will contact requester upon completion of assessment.
  • Staff · March 7, 2022
    PU Stormwater contractors PipeVision are assigned to this location have, crew clean location with high water and vacuum truck. Crew clean sub and basin with high pressure hose and high pressure vacuum.

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