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DPU000001539

Clean Stormwater Drain

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CompletedClosed January 13, 2019
Requested
September 10, 2018
Subtype
Basin Cleaning
Location
4806 Hanover Ave 23226
As reported by the submitter and published by the City. May be the submitter’s address or another party’s; the City does not anonymize to block level.
Council District
1
Neighborhood
Colonial Place

Description

When it rains the drainage is so clogged it lands on customer property and stays on property until the rain stops. This is an on going problem. Customer would like a call when an inspector can come out to look at this drain.

Details

Is the inlet/basin clogged?
Yes
Is the street flooding?
Yes
Is there an odor coming from the basin?
No

History

  1. September 10, 2018
    The service request is submitted.
  2. September 10, 2018
    The service request status has been changed to Assigned to Department.
  3. November 5, 2018
    The service request status has been changed to Completed.
  4. December 9, 2018
    The service request status has been changed to Completed.
  5. January 14, 2019
    The service request status has been changed to Completed.

Comments

  • Staff · November 5, 2018
    Found: No flooding present at the time of investigation however a water line was visible indicating flooding had been a problem prior to this visit. This is an alley maintenance problem as the is no drainage structures present in the alley behind the resident's address. The resident's house is midway in the alley and that portion of the alley is lower than both ends of the alley where the adjacent streets connect. Thus the pooling water in the alley'smid-section. Action taken: The resident was made aware of the investigation's findings and informed the situation was that of alley maintenance. Furthermore the resident was assured the issue would be tranferred to the proper division for review and solution.

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