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311 Service Requests
490,321 requests
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Date
Type
Location
District
Status
May 11, 2026
Pothole on Road
I 195 N
1
Assigned
May 11, 2026
Request Residential Trash Can
16 Old Canal Road, 23221
5
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Real Estate Taxes
—
—
Assigned
May 11, 2026
RVAPay Account Registration Support
—
—
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Traffic and Street Signs
Parkwood Ave & Beaumont Ave
5
Assigned
May 11, 2026
Real Estate Taxes
—
—
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Repair Electronic Traffic Signal
Stony Point Pkwy W
4
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Delinquent Collections
—
—
Assigned
May 11, 2026
Pothole on Road
707 Albany Ave, 23224
6
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Request Caseworker Support with Social Services
—
—
Assigned
May 11, 2026
Traffic and Street Signs
3315 N Arthur Ashe Blvd, 23230
3
Assigned
May 11, 2026
RVAPay Account Registration Support
—
—
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Business Personal Property and Manufacturing & Tools
—
—
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Real Estate Tax Relief for Older Adults or Persons with Disabilities
—
—
Completed
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Real Estate Taxes
—
—
Assigned
May 11, 2026
Parking Citation Concerns
—
—
Completed
May 11, 2026
Maintain Grass or Vegetation in Public Right of Way
2601 Bainbridge St, 23225
5
Assigned
May 11, 2026
RVAPay Account Registration Support
—
—
Assigned
May 11, 2026
Maintain Grass or Vegetation in Public Right of Way
2503 Bainbridge St, 23225
5
Assigned
May 11, 2026
Request Caseworker Support with Social Services
—
—
Assigned
May 11, 2026
RVAPay Account Registration Support
—
—
Assigned
May 11, 2026
Request Caseworker Support with Social Services
—
—
Assigned
May 11, 2026
Report Neighborhood Roadway Safety Concern
2600 Idlewood Ave, 23220
5
Assigned
May 11, 2026
Report Public Right of Way Concern
302 W 26th St, 23225
5
In Progress
May 11, 2026
Request Caseworker Support with Social Services
—
—
Assigned
May 11, 2026
Traffic and Street Signs
2800-2898 Brook Road S
3
Assigned
May 11, 2026
Request Caseworker Support with Social Services
—
—
Assigned
May 11, 2026
Pothole on Road
2519 Bainbridge St, 23225
5
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Report Private Property Maintenance Issues
—
—
Assigned
May 11, 2026
Request Caseworker Support with Social Services
—
—
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Request Caseworker Support with Social Services
—
—
Assigned
May 11, 2026
Business Professional and Occupational Licenses
—
—
Assigned
May 11, 2026
Request Caseworker Support with Social Services
—
—
Assigned
May 11, 2026
Maintain Grass or Vegetation in Public Right of Way
2611 Bainbridge St, 23225
5
Assigned
May 11, 2026
Request Caseworker Support with Social Services
—
—
Assigned
May 11, 2026
Delinquent Collections
—
—
Completed
Page 5 of 9,807
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All Types
Abandoned Vehicles on City Street
Admissions Transient Occupancy and Meals
Assess Existing Tree or Stump
Assess Existing Tree or Stump
Assess Standing Water
Business Personal Property and Manufacturing & Tools
Business Professional and Occupational Licenses
COVID-19 Facemasks for Facilities, Organizations and Groups
COVID-19 Facemasks for Facilities, Organizations and Groups
Clean Stormwater Drain
Clean Street
Contest Parking
Delinquent Collections
Department of Citizen Service and Response - Call Log
Family Crisis Fund - Water Recovery
Finance Bill Upload Request
Handicap Parking Sign
Maintain Grass or Vegetation in Public Right of Way
Missing Stormwater Manhole Cover
OLD Abandoned Vehicle on City Street
OLD Contact Animal Care and Control
OLD Report Missed Recycling Collection
OLD Report Missed Trash Collection
OLD Report Mosquitoes on Public Property
OLD Report On-Street Parking Violation
OLD Request Bulk Trash Pickup
OLD Request Dead Animal Removal
On Street Parking Violations
Paid Leaf Vacuum Service
Parking Citation Concerns
Pavement Markings
Pothole on Road
RVA Stay - Gap Grant Program
RVA311 Production Testing
RVAPay Account Registration Support
Raise or Lower Sewer Manhole
Real Estate Tax Relief for Older Adults or Persons with Disabilities
Real Estate Taxes
Repair Alley
Repair Bridge
Repair Curbs and Gutters
Repair Electronic Traffic Signal
Repair Existing Streetlight
Repair Road
Repair Roads and Sidewalks
Repair Sidewalk or Ramp
Repair Stormwater Drain
Report Abandoned Vehicles on Private Property
Report Backup of Sewer
Report Broken Sewer Cleanout
Report Building/Structural Condition
Report Clearing or Erosion Issues on Construction Site
Report Community Garden Issue
Report Graffiti
Report Graffiti on Private Property
Report Graffiti on Public Property
Report Illegal Dumping
Report Illegal Dumping
Report Illegal or Excessive Signage on Private Property
Report Illicit Discharge to Stormwater
Report Infestation on Private Property
Report Issue in Richmond City Cemetery
Report Issue in Richmond City Park
Report Issue on Richmond Park Trail
Report Litter on Public Property
Report Missing Sewer Manhole Cover
Report Neighborhood Roadway Safety Concern
Report Noisy Sewer Manhole Cover
Report Odor from Sewer
Report Overflow of Sewer
Report Private Property Construction without a Permit
Report Private Property Maintenance Issues
Report Public Right of Way Concern
Report Sinkhole
Report Speed Violations in Community
Report Unlawful Accumulation of debris/items
Report Vermin from Sewer
Report Zoning, Building Occupancy or Use
Report sewer manhole problem
Request Aging and Disability Care and Support
Request Business Trash Can or Service Change
Request Caseworker Support with Social Services
Request Collection of Storm Debris
Request Graffiti Investigation
Request Install Sewer Cleanout
Request Location Sewer Lateral
Request Location Sewer Manhole
Request New Road Feature
Request New Streetlight
Request New Traffic Signal
Request New Tree Planting
Request Paid Bulk or Appliance Pick Up
Request Police Attendance at Community Meeting or Event
Request Residential Parking Permit
Request Residential Trash Can
Request TV of Sewer
Seeking Worker Support
Shade Existing Streetlight
TEST
TEST final
TEST4_16
TEST_0414
Traffic and Street Signs
Vehicle Personal Property